Problem: Dss files showing up in the job list as "bad format".


  • Solution -


  • This is a dsscore issue. There are 3 things that can cause it:

    - You have not installed a copy of the Dictation Module on that user's computer yet.
    1.)
    Install a copy of the Dictation Module.

    - You installed a copy of the Dictation Module, but used the same License Key on more than one computer.
    1.)
    Uninstall the copy on that user's computer and reinstall with a License Key not already in use.

    - The dsscore DLLs have been deleted or are corrupt.
    1.) Reinstall a copy of the Dictation Module.