It can happen at two different times:
- Happens when you open the program.
1.) You will get this error if the ServerName (UNC) path is incorrect or not accessible. Go to File>Settings to verify you have the correct path entered.
2.) If the path is correct, check to see if there is a network connectivity issue, either on the workstation's side, or the host's.
- Happens when you are setting the UNC path.
1.) When you click Close and Save Changes in the Settings screen, iChannel Lite checks the validity of the path in the ServerName (UNC) box. You will get this error if the path does not exist or is incorrect. If you entered the path for the first time, verify you typed it correctly.
2.) If the path is correct, check to see if there is a network connectivity issue, either on the workstation's side, or the host's.
Note: Remember that regardless of where iChannel Lite's central dictation directory will be hosted, the path must ALWAYS end with a folder called files.
