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iChannel Lite -

Troubleshooting

Tips


- A job is marked as "In Trans". How can I put it back as "In Queue" so I can retrieve it?

- Dss files showing up in the job list as "bad format".

- Lite runs fine under an administrative user account but I receive errors/it won't respond under other user accounts.

- Dss file is stuck as .eD3 and will not show up in the list.

- Priority jobs are not shown with red text in the job list.

- Lite will not open when I try launch the application.






- Selecting a central dictation directory.
- Common Windows NTFS permission issues.
- Changing a job's demographic data/secretary assignment.
- Accessing another secretary's "Saved" job.
- Printing reports.


Errors
- "Please check to insure that your USB footpedal is properly connected. A DAC footpedal is required..."

- "Please check your Source directory path for a valid 'Files' directory."

-
"In order to play DSS files you must first install the Olympus Software components."

- "Run-time error 5: Invalid procedure call or argument."