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Problem: A job is marked as "In Trans". How can I put it back as "In Queue" so I can retrieve it?
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Solution -
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1.) If not already, select from the menu View>PNav and Browse Mode.
2.) Under the Status filter choose In Trans and click Refresh.
3.) You will see a list of jobs marked as In Trans (In Transcription). Left-click the job which you wish to return to the queue and scroll all the way to the right until you see the FileName column in the list. Under this column, right-click the highlighted job (just as you would if you were going to choose the Request option) and select Return to Queue. Click OK to the warning screen that appears. You may now go about retrieving that job.
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